TrustRadius Insights
NEXGEN Asset Management has proven to be an invaluable tool for various industries and departments, including municipalities, facilities, …
Starting at $2,000 per year per concurrent user
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What is NEXGEN Asset Management?
NEXGEN Asset Management, from the company of the same name in Sacramento, is an asset management software that combines a computer maintenance management system with advanced asset management planning tools. Boasting 25 years of practical asset management program and software…
Recent Reviews
Pricing
Entry-level set up fee?
- $25,000 one-time fee per installationRequired
For the latest information on pricing, visithttps://www.nexgenam.com/get-a-demo
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $2,000 per year per concurrent user
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is NEXGEN Asset Management?
NEXGEN aims to provide users with the intelligence and foresight to effect meaningful, strategic change through lifecycle planning and risk mitigation across the organization.
NEXGEN Asset Management is a software solution that integrates the functionalities of a Computerized Maintenance Management System (CMMS) with Enterprise Asset Management (EAM) planning capabilities.
NEXGEN was built by engineering, management, and technology subject matter experts boasting over 25 years of hands-on experience in asset management program development and software implementation.
NEXGEN aims to leverage their experience to set a new industry standard by incorporating proprietary Asset Management Intelligence into the complete asset inventory.
NEXGEN Asset Management Features
- Supported: Modern Mobile Solutions
- Supported: Esri ArcGIS & Vertical Assets Centric
- Supported: Asset Management Intelligence - Lifecycle Planning, Funding Forecasts, Risk Analysis
- Supported: Instant Preventative Maintenance Program
- Supported: Full-service solution with in-house implementation and 24 hour support
- Supported: Support for multiple languages
- Supported: Transparent Pricing - One price for all modules
- Supported: In-Person and Online Training and Continued Learning
- Supported: Contractor Portal - 311 Portal & Custom iOS/Android Apps - Service/Help/IT Desk Portal
NEXGEN Asset Management Screenshots
NEXGEN Asset Management Video
NEXGEN Asset Management Competitors
NEXGEN Asset Management Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows |
| Mobile Application | Apple iOS, Android, Mobile Web |
Frequently Asked Questions
NEXGEN Asset Management, from the company of the same name in Sacramento, is an asset management software that combines a computer maintenance management system with advanced asset management planning tools. Boasting 25 years of practical asset management program and software implementation experiences, NEXGEN Asset Management is a web-based software that was developed specifically to support a comprehensive asset management program. NEXGEN Asset Management has been implemented globally across multiple industries that include utilities management, facilities management, manufacturing and fleet management.
NEXGEN Asset Management starts at $2000.
IBM Maximo Application Suite, Cartegraph, and UpKeep Maintenance Management are common alternatives for NEXGEN Asset Management.
Reviewers rate Usability highest, with a score of 8.7.
The most common users of NEXGEN Asset Management are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(11)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
NEXGEN Asset Management has proven to be an invaluable tool for various industries and departments, including municipalities, facilities, and manufacturing industries. Users rely on NEXGEN as a work order management system and timekeeping tracker, allowing for efficient resource allocation and task management. The software's ability to track preventive and corrective work orders provides a comprehensive history of assets, enabling users to make informed decisions about asset lifespan and maintenance. NEXGEN's versatility in accommodating industry-specific needs through its creation utility for preventive and predictive maintenance activities has been highly appreciated by users. Additionally, the asset condition assessment and capital planning prioritization modules aid in determining asset risk, facilitating replacement decisions, and forecasting future budgeting. By utilizing NEXGEN, users are able to proactively prioritize maintenance tasks and avoid reactive measures. Whether it's managing horizontal or vertical assets, tracking costs and maintenance activities across the enterprise, or compiling historical data for analysis, NEXGEN serves as a comprehensive solution for work order and asset management challenges.
Intuitive User Interface: Users have found NEXGEN Asset Management to have an intuitive user interface that makes navigation and task completion efficient. Several reviewers have praised the software for its ease of use and user-friendly design.
Customization Options: The software offers customization options for asset attributes through User Defined Fields, allowing users to tailor the system to their specific needs. Many reviewers appreciate this flexibility in adapting the software to their unique requirements.
Efficient Work Order Management: Reviewers have commended the work order management feature of NEXGEN Asset Management for its ability to closely track assets and resources. This ensures efficient allocation and utilization, with multiple users highlighting how it helps streamline workflows and improve overall productivity.
Difficult User Interface: Several users have expressed frustration with the confusing and difficult-to-navigate user interface of NEXGEN Asset Management. They have mentioned the need for a grid view for assets and the ability to edit multiple items at once.
Slow Loading Time: Users have complained about the slow loading time of the software, stating that they desire quicker loading speeds to improve efficiency and productivity.
Limited Customization in Reports: Some users have found the reporting feature to be clunky and in need of further improvement. They have requested more options for customization in reports, such as saving them as adhoc reports, to allow for greater flexibility without starting from scratch.
Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
June 16, 2022
Athens, Alabama Water and Sewer Utilities Strategic Asset Management Software Implementation
Score 10 out of 10
Vetted Review
Verified User
We are water & Sanitary sewer utilities. We want to track all maintenance, improvements, and condition assessment documentation with this software in linear assets and process or treatment plant assets
- Tracks task details and documentation very well - integrated with ESRI GIS
- Standard and custom management reports with flexibility to filter data
- Great tech support!
- Flexibility to many different types of assets and structure work orders to capture the appropriate data in each case
- The GIS connection only updates changes in GIS on a weekly basis - not in real time
- Still relatively early in use - no connection to field devices to determine issues and no use in treatment plants yet.
- Need to get No-Dig messages texted to on-call phone
- The impacts have not been fully realized yet. Anticipate great results when sufficient data and histories have been collected - prioritizing work, scheduling for optimal efficiency, prioritizing capital rehab needs, resource efficiency improvements, asset improvements for greater reliability and lower O&M costs
NEXGEN is a superior product to both and the main attribute of NEXGEN is its tech support team
June 06, 2022
Is NEXGEN AM right for you?
In 2009 we wanted to get away from using paperwork orders for our operations department and decided to go with NEXGEN. At the time they were one of the only programs available that offered everything we needed. It was web-based and also had a preventive maintenance module we were looking for. Over the years we continued going paperless by taking advantage of the modules NEXGEN offers. This included Assets, Inspections, GIS, Inventory, Customers, Reports, Employees, Training, and Equipment. Once Nexgen introduced an iPad application we rolled out iPads to our crew and they started inputting data in the field. The software is very customizable and the staff at NEXGEN is very willing to help with anything you need and quick to respond. My only complaint with NEXGEN that has been going on since day one and continues to this day is the quality control. Almost every update they release doesn't get thoroughly tested and the release breaks modules. I've spent countless hours over the last decade working with my coworkers trying to figure out what the issue is and reporting it to NEXGEN. I even joked with the owner of the company that he should be paying me because I'm basically a NEXGEN employee finding and reporting bugs.
- Customization
- Support
- Updates
- Security
- Time savings
- Organization
Lucity and Cityworks were on my radar when I was looking at NEXGEN in 2009.
March 29, 2022
NEXGEN Asset Management: Powerful yet Straightforward
Score 10 out of 10
Vetted Review
Verified User
We primarily use NEXGEN as a work order management system and to track timekeeping. We are using the NEXGEN 311 portal to request service internally between departments. NEXGEN allows us to keep the history of an asset through preventive and corrective work orders Reporting on this history helps us to make decisions on the life of that asset and the labor involved with its upkeep.
- Preventive maintenance scheduling
- Vertical asset hierarchies by class and location
- Allows customization of asset attributes through User Defined Fields
- Allows multiple editing of work orders, service requests, and inspections to populate commonly used fields quickly.
- Offers timely and helpful support assistance.
- Grid view for assets and allowing multiple editing
- Save As on a Standard Report to create an Adhoc report that would allow you to customize it without having to recreate the whole report.
- Have an inspection form fire with a PM
- NEXGEN allows us the ability to keep our preventive maintenance organized and on schedule, which is imperative for compliance.
- The integration with other software programs has been a smooth process.
- The ease in which you can roll up the cost to an asset is an important feature and NEXGEN does a nice job of it.
The customization options, ability to link work orders and service requests, ease of use, preventive maintenance module, knowledge base, and support are far superior compared to the other asset management software used previously. The ability to request a future enhancement for a feature in NEXGEN is also a nice service provided.
February 24, 2022
Asset Management software experience
NEXGEN Asset Management was introduced to our company about six years ago. Our company was looking for an asset management software designed to support our operations, maintenance, engineering, and accounting practices while integrating with the software's we currently use. NEXGEN Asset Management allows us the ability to migrate all assets and attributes associated with our companies infrastructure. Our maintenance process team created preventative and predictive maintenance activities based on equipment specifications that would generate future work order tasks to be performed initiated on individual scheduling. The PM's creation utility is very versatile to be industry-specific and allows us to incorporate checklists for maintenance activities performed by the field user completing the tasks. Our company uses the asset condition assessment and capital planning prioritization modules to intuitively decide asset risk of failure replacements and forecast future budgeting. Our focus with the use of this software is being more proactive than reactive in maintaining our companies assets.
- Migrating data into your application
- Ease of use for the mobile end user devices
- NEXGEN University and the technical support team
- GIS Syncing assets more than 1000 at a time
- Work order creation limiting required fields
- QR coding has saved and simplified asset look-up time
- Prioritization reports have brought more risk assessing focus in our Engineering department thanks to NEXGEN Asset Management
February 17, 2022
Great product but you got to get the bugs under control and within a reasonable time frame.
I support our users with the asset inventory, GIS, service requests, work orders, warehouse, and asset planning.
- Simple user interface.
- All in one asset management tool.
- Easy to administer and make changes.
- Great training resources.
- Quality assurance - system was deployed with so many bugs.
- Support response time.
- Resolution of bugs response time.
- Have to view closed SRs and WO separately in list and grid view.
- The warehouse options have.
- Same bugs occurring over and over again.
- GIS support is lacking.
- Android app support is slow and knowledge seems lacking.
- It gives our users a way to document, communicate and be held accountable.
I do like the admin simplicity, UI, and tools of NEXGEN better. Maximo and Cityworks have very few bugs. NEXGEN needs better QA and response time on development issues.